ORDER PROCESS
 
Consultation:
If you live in the New York, New Jersey and Connecticut Tri-state area we will meet with you (by appointment only) and personally design your custom keepsake product using a variety of materials and colors of your choice. We want you to be completely satisfied with your purchase and the best way to ensure an invitation meets your expectation is to see and touch an actual sample. If you live outside of this area, your consultation can be completed by phone, fax, e-mail and postal mail. To schedule a consultation please call 646-495-5086.

Ordering:
A 50% deposit payment, a signed and completed order form is required to begin processing your order. Your deposit payment and an estimated delivery date will be confirmed prior to the production of your approval kit. The remaining balance is due prior to delivery.

Proof:
Approximately one week after your completed order form and deposit payment is received an approval kit will be mailed to you for review. This kit includes two design proofs for each item in your order, one is yours to keep and the other must be signed and returned in the pre-addressed, pre-stamped envelope.

Production:
All of your signed and approved proofs must be received to begin the production of your order. Production and assembly of your products will be complete approximately six weeks after the deposit and completed documents are received. The remaining balance is due prior to delivery.